BID Monthly ‘Speak Out’ visits to the Bridge Collective 2013 – 2015

Be Involved Devon visiting us at the Bridge Collective

 

Be Involved Devon (BID) is part of Healthwatch Devon, the local health and social care watchdog. BID helps people who use or have used mental health services to have a say in the development of mental health services and wider health and social care issues.
BID wants to hear our experiences. By sharing our experiences we can “help shape and improve services for the future.”

 

Bridge visits poster 11Bridge visits poster 10

  Bridge visits poster jan15

Bridge Review poster 7

BID speak out visits - what happens to the feedback

 

 

Bridge visits poster sept 14

Bridge visits poster 4

Bridge visits poster July 14

BID at Bridge june 2014

 

BID Bridge visit poster

Background

As the mental health engagement partner of Healthwatch Devon, Be Involved Devon (BID) log feedback about people’s use of mental health services, as well as more general health and social care services.  BID pass this feedback on to Healthwatch Devon who combine it with feedback gathered from other sources to see where health and social care services are working or not working.  They identify collective themes and trends and pass issues on to the Care Quality Commission, Healthwatch England and other national health and social care organisations.  Locally they share feedback with those who design, plan and provide health and social care services in Devon.  They can also approach organisations for a formal response to questions around service planning and delivery.

These visits to the Bridge Collective are a 6-month pilot for review in October 2014.  The aim is to provide outreach opportunities to enable people to get their views heard.

BID speak out visits - what happens to the feedback

 

 

 

 Next BID visit coming up:

Bridge visits poster sept 14